Where can I go for help?There is a Student Support Center located in 228 Blackington Hall where the majority of the computer labs are located. It is staffed during the lab hours. They can assist you with any problems you might have regarding printing or using a software program. To contact the lab assistant desk, call xPJIT or 269-7548
Why won't my password work?You may have mistyped your password, or you may have entered an incorrect password. If these suggestions fail, contact Ralph Miller at 269-7194 or x7194.
How can I change my password?To change your password, go to http://accounts.pitt.edu and log in. Then follow the link that says Change Account Password and follow the directions.
What does the Over Disk Quota message mean?The University of Pittsburgh provides ten megabytes (10 MB) of disk space for each campus computing account. A very large email attachment and/or a significant number of old email messages can cause you to exceed your disk quota. To view information on your quota status, go to http://accounts.pitt.edu and log in. Then follow the link that says View Quota Information. If you are over quota you will need to contact Ralph Miller at 269-7194 or x7194.
How can I print single sided?By default, applications on the lab computers are set to print double sided. In order to print single sided, select Simplex from the list of available printers given in the print dialog box.
If I printed without changing the default printer, where did it print?If you do not select a printer prior to printing, your print job will be printed to the default printer that is located in the room you are in. Make sure you look to see which printer is selected in the print dialog box before you click print. P>