Computer Lab Assistance: For help with computer labs, accounts and access problems contact: Technology Support Center, 228 Blackington Hall, xPJIT (7548)Technology Classroom Help: For help with Technology Ready Classroom equipment see: Rick Povich, 228 Blackington Hall, x7103 General Help Information: Student computer consultants are available in the Technology Support Center 228 Blackington Hall, xPJIT (7548). Consultants can assist faculty and staff in the use of lab facilities, direct users to documentation and troubleshoot most service problems. Personal Computer Problems: For additional support or troubleshooting, refer to these sites. Windows XP Support
Computer Lab Assistance: For help with computer labs, accounts and access problems contact: Technology Support Center, 228 Blackington Hall, xPJIT (7548)
Technology Classroom Help: For help with Technology Ready Classroom equipment see: Rick Povich, 228 Blackington Hall, x7103
General Help Information: Student computer consultants are available in the Technology Support Center 228 Blackington Hall, xPJIT (7548). Consultants can assist faculty and staff in the use of lab facilities, direct users to documentation and troubleshoot most service problems.
Personal Computer Problems: For additional support or troubleshooting, refer to these sites. Windows XP Support
Reporting Technical Problems
Faculty and Staff can report all problems or needs concerning campus-specific computer, communication and media equipment by calling the Pitt-Johnstown Technology Support Desk at x7755. Problems can also be reported on-line at http://campusservices.upj.pitt.edu (All urgent requests should be reported by phone). Requests for service routed through this help ticket system are given priority scheduling by IT staff. General technology and software support are available through the Oakland helpdesk at 412-624-4357. This helpdesk is available 24 hours a day, 7 days a week. You can submit requests on-line at: http://technology.pitt.edu/help.html
Faculty and Staff can report all problems or needs concerning campus-specific computer, communication and media equipment by calling the Pitt-Johnstown Technology Support Desk at x7755. Problems can also be reported on-line at http://campusservices.upj.pitt.edu (All urgent requests should be reported by phone). Requests for service routed through this help ticket system are given priority scheduling by IT staff.
General technology and software support are available through the Oakland helpdesk at 412-624-4357. This helpdesk is available 24 hours a day, 7 days a week. You can submit requests on-line at: http://technology.pitt.edu/help.html
Problems with Voice Mail
To report problems with your voicemail service, call the Technology Support Center x7548.
Problems with CourseInfo/Blackboard
If you have a problem with CourseInfo, please contact CIDDE through the Oakland helpdesk or through the CourseWeb Resource site at: http://www.pitt.edu/~ciddeweb. You would also contact this department to arrange for activation of your CourseWeb site.
